Senior Salesforce Administrator

2 weeks ago


Delhi, Delhi, India TLC DigiTech Pvt. Ltd. Full time
About TLC DigiTech Pvt. Ltd.

TLC DigiTech Pvt. Ltd. is a leading tech product and services company providing end-to-end digital solutions for customer acquisition, activation, engagement, retention, and loyalty. With a strong presence in the travel and hospitality space, we have a pan-India presence and a regional presence in the Middle East and Africa.

Our company has a culture of innovation, delivering excellence through our teams, including Design, Tech, Digital, Support, and Contact Centres. We provide a unique single-window solution to our customers.

Job Description

Designation: Senior Salesforce Administrator

Key Responsibilities:

  • Design, setup, and maintain Salesforce standard objects, custom objects, and junction objects, while structuring user roles, security profiles, and workflow rules.
  • Mobilize business change by leveraging Salesforce to enable fit-for-purpose scalable business solutions to meet the company's needs.
  • Develop Salesforce platforms to meet ever-changing needs.
  • Configure page layouts, workflows, document templates, record types, and data fields.
  • Create and update users, reports, and dashboards to track pipeline/stages for management visibility.
  • Create validation rules, approval processes, workflows, process builder knowledge in generating reports and dashboards using tools like Apex Data Loader, Import Wizard, etc.
  • Data Loading using SFDC Data Loader and experience on CRM applications like Data Exports & Imports.
  • Create Profiles, Permission Sets, Roles, Users, Record Types, Email Services, Reports, Dashboards, Tasks, and Actions.
Requirements
  • 5+ years of experience as a Salesforce.com administrator.
  • Salesforce.com Admin (ADM201 and ADM211) certified.
  • Sales Cloud, Service Cloud, and Developer certifications preferred.


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