Salesforce Administrator

2 weeks ago


Delhi, Delhi, India TLC DigiTech Pvt. Ltd. Full time
About TLC DigiTech Pvt. Ltd.

TLC DigiTech Pvt. Ltd. is a tech product and services company providing end-to-end digital solutions for customer acquisition, activation, engagement, retention, and loyalty. With a strong presence in the travel and hospitality space, we have a pan-India presence and a regional presence in the Middle East and Africa.

Our company has a culture of innovation, delivering excellence through our teams, including Design, Tech, Digital, Support, and Contact Centre's. We provide a unique single-window solution to our customers.

Job Description

We are seeking a highly skilled Salesforce Administrator to join our team. The ideal candidate will have a strong background in Salesforce administration, with experience in designing, setting up, and maintaining Salesforce standard objects, custom objects, and junction objects.

The successful candidate will be responsible for mobilizing business change by leveraging Salesforce to enable fit-for-purpose scalable business solutions. They will develop Salesforce platforms to meet ever-changing needs, configure page layouts, workflows, document templates, record types, and data fields.

The ideal candidate will have experience in creating and updating users, reports, and dashboards to track pipeline/stages for management visibility. They will also have knowledge in generating reports and dashboards using tools like Apex Data Loader, Import Wizard, and experience in data loading using SFDC Data Loader.

We are looking for a candidate with a strong understanding of Salesforce administration, including creating profiles, permission sets, roles, users, record types, email services, reports, dashboards, tasks, and actions.

Requirements
  • 5+ years of experience as a Salesforce.com administrator
  • Salesforce.com Admin (ADM201 and ADM211) certified
  • Sales Cloud, Service Cloud, and Developer certifications preferred


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