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Business Growth Strategist
3 weeks ago
We are seeking a highly experienced business growth strategist to lead our customer success initiatives.
The ideal candidate will have a minimum of 5 years of experience in business development and customer success, with a proven track record of success in managing major accounts and driving business growth through strategic planning and execution.
Technical expertise in the field of business intelligence and data analysis is required, along with excellent analytical and problem-solving skills.
The successful candidate will be proactive in identifying business opportunities and developing strategic plans to drive customer success and revenue growth.
A proven track record of building and maintaining relationships with enterprise clients, driving customer success and exceeding performance targets is essential.
Excellent communication and interpersonal skills are necessary, with the ability to effectively engage with stakeholders at all levels of an organization.
Multiples tasks and thrive in a fast-paced environment are required.
Responsibilities:- Serve as the primary contact liaison for technical questions or escalations, collaborating with Support, Product Management, and other relevant teams.
- Help customers develop business growth plans, outlining critical goals and key performance indicators, and provide guidance in achieving these objectives.
- Collaborate with Account management teams to secure contract renewals and expand customer relationships.
- Assist in identifying opportunities for expanding usage across the customer's organization.
- Lead business growth initiatives and participate in presentations with key accounts.
