Front Desk Associate

4 days ago


Mumbai, Maharashtra, India beBeeFrontDesk Full time ₹ 8,00,000 - ₹ 12,00,000
Job Title: Front Desk Associate

The primary objective of this role is to provide exceptional patient care and support, ensuring a positive experience for all visitors.

Main Responsibilities:
  • Diplomatically handle patient inquiries, addressing concerns and resolving issues in a professional manner.
  • Skilledly manage appointment scheduling, adapting to changes and communicating effectively with patients and staff.
  • Accurately process billing transactions, collaborating with medical professionals to ensure seamless coordination.
  • Welcome patients and guests warmly, providing clear information and referrals as needed.
Requirements:
  • Excellent communication skills, both verbal and written.
  • Ability to multitask, prioritizing tasks and managing time efficiently.
  • Strong problem-solving skills, thinking critically to resolve complex situations.
  • Familiarity with medical terminology and procedures.
Benefits:

This position offers a dynamic work environment, opportunities for growth and development, and a competitive salary package.

About the Role:

This Front Desk Associate will play a vital role in maintaining a positive and efficient clinic atmosphere, working closely with healthcare professionals to deliver exceptional patient care.



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