Senior Process Lead

3 weeks ago


Bengaluru, Karnataka, India Wipro Full time

**Job Summary**

We are seeking a seasoned Technical Operations Manager to oversee the daily performance of our Production Specialists, resolve technical escalations, and develop technical capabilities within the team.

The ideal candidate will have a strong understanding of process delivery, problem-solving skills, and excellent communication abilities. They will be responsible for ensuring compliance with service agreements, managing technical roadblocks, and providing product support and resolution to clients.

In this role, you will also be expected to mentor and guide Production Specialists on improving technical knowledge, develop and conduct trainings, and stay current with product features, changes, and updates.

**Key Responsibilities**

  • Spearhead process delivery by overseeing the daily performance of Production Specialists
  • Resolve technical escalations through effective diagnosis and troubleshooting of client queries
  • Develop and maintain technical capabilities within the team
  • Mentor and guide Production Specialists on improving technical knowledge
  • Develop and conduct trainings to bridge skill gaps and improve operational excellence

**Requirements**

To succeed in this role, you will need:

  • Strong understanding of process delivery and problem-solving skills
  • Excellent communication and stakeholder management abilities
  • Ability to manage multiple priorities and deadlines
  • Strong technical skills, including proficiency in tools and systems

**What We Offer**

As a Technical Operations Manager at Wipro, you can expect a competitive salary of $120,000 - $180,000 per annum, depending on location and experience.

Our comprehensive benefits package includes medical, dental, and vision coverage, 401(k) matching, and paid time off.

**About Us**

Wipro is a leading IT consulting and business process services company that helps clients navigate complex digital transformation journeys.

We are committed to creating a culture of innovation, inclusivity, and excellence, and we welcome talented individuals who share our values.



  • Bengaluru, Karnataka, India Microland Full time

    Company Overview:Microland is a leading digital transformation and managed services company that enables enterprises to succeed in a rapidly evolving technology landscape. Our team of experts helps clients design, build, and manage innovative solutions that drive business outcomes.Salary: The estimated annual salary for this role is $120,000 - $180,000...


  • Bengaluru, Karnataka, India Thomson Reuters Full time

    About the RoleIn this exciting opportunity, you will play a pivotal role in shaping our organization's governance frameworks and standards. As Senior Governance Process Lead, you will be responsible for implementing and operationalizing these frameworks across various departments, ensuring seamless integration of new processes.Key Responsibilities:Implement...


  • Bengaluru, Karnataka, India Zepto Full time

    **Senior Manager - Reporting and Automation Role Overview**We are seeking an experienced professional to lead our Accounts Payable (AP) team in optimizing processes and implementing automation solutions. The ideal candidate will have a strong background in finance and experience in leading teams.The estimated salary for this position is ₹1,600,000 per...


  • Bengaluru, Karnataka, India Acko General Insurance Limited Full time

    Business Process Optimization Lead Job Description:Acko General Insurance Limited is seeking an experienced Business Process Optimization Lead to join our team. The successful candidate will be responsible for optimizing business processes, managing vendor relationships, and collaborating with finance teams to ensure accurate reconciliation processes.Key...


  • Bengaluru, Karnataka, India ITC Infotech Full time

    About the RoleWe are seeking a highly skilled and experienced IT Service Management (ITSM) Process Improvement Lead to oversee and manage ITSM processes at ITC Infotech in Bangalore, India. The ideal candidate will have a strong background in ITSM, excellent leadership skills, and the ability to drive process improvements across the organization.Job...


  • Bengaluru, Karnataka, India ScaleneWorks Full time

    OverviewScaleneWorks is seeking a highly skilled Senior O2C Process Manager to lead the transformation of our Order-to-Cash process using S/4HANA. This is a key role in driving business growth and improving operational efficiency.Salary: $120,000 per annum + benefitsJob DescriptionThe successful candidate will be responsible for leading the implementation of...

  • Lead Pega Developer

    2 weeks ago


    Bengaluru, Karnataka, India Commonwealth Bank Full time

    We are seeking a highly experienced Lead Pega Developer to join our team at Commonwealth Bank, driving process innovation and delivering large-scale Pega applications.Job DescriptionThe successful candidate will possess extensive experience in designing and developing Pega PRPC applications, with a strong focus on process methodology and development...

  • Senior Technical Lead

    1 month ago


    Bengaluru, Karnataka, India Arting Digital Full time

    About the RoleAs a Senior Technical Lead at Arting Digital, you will be responsible for leading multiple engineering teams, each with its own charter and roadmap. You will mentor managers, technology leads, and senior engineers, establish quality standards, and contribute to hiring and performance reviews.Key Responsibilities- Leading multiple engineering...


  • Bengaluru, Karnataka, India Senior .Net Developer Full time

    About Us:We are Noesys Software, a leading provider of Analytics and Automation solutions for businesses. Our Gen AI-powered unified data platform, Infoveave, enables businesses to manage all their data in one place, keep track of their performance at various levels, and automate critical front and back-office processes.Our foundation is built on Agility,...


  • Bengaluru, Karnataka, India Universal Electronics Full time

    Job OverviewWe are seeking an experienced Senior Embedded Software Test Engineer and Quality Process Lead to join our team at Universal Electronics. This role will involve leading the testing efforts for various projects, ensuring high-quality deliverables, and driving process improvements.ResponsibilitiesDevelop and implement comprehensive test plans,...

  • Assembly Process Lead

    3 weeks ago


    Bengaluru, Karnataka, India Bosch Group Full time

    About the RoleWe are seeking an experienced Assembly Process Lead to join our team at Bosch Group.Job SummaryThe Assembly Process Lead will be responsible for leading a team of specialists in SMT and selective soldering processes. The ideal candidate will have a strong background in electrical and electronics engineering, with experience in process...


  • Bengaluru, Karnataka, India PERSOLKELLY INDIA PRIVATE LIMITED Full time

    Overview:Persolkelly India Private Limited is seeking a highly skilled Senior Business Process Analyst to join our team. As a key member of our organization, you will play a critical role in driving business growth and improvement through effective analysis and implementation of business processes.Salary: ₹1,200,000 - ₹1,800,000 per annumAbout the...


  • Bengaluru, Karnataka, India Worldline Full time

    About WorldlineWe are at the heart of the payments technology industry, shaping how the world pays and gets paid. Our solutions power the growth of millions of businesses tomorrow.The OpportunityAs a Senior Business Process Specialist, you will work with our technology to address the persistent challenges of the payment world. You will design and operate...


  • Bengaluru, Karnataka, India Boeing Full time

    Boeing, the world's largest aerospace company, is seeking a talented individual to fill the role of Senior Materials Process Engineer in its Bangalore Research & Technology team. As a leading manufacturer of commercial airplanes and defense, space, and security systems, we are always looking for skilled professionals who can contribute to our success.About...


  • Bengaluru, Karnataka, India Ssquad Full time

    **Job Title:** Senior IT Operations Lead**Company Overview:** Ssquad is a pioneering organization that delivers cutting-edge IT solutions. We are seeking an accomplished Senior IT Operations Lead to join our team.**Salary:** ₹90,00,000 - ₹1,40,00,000 per annum (including bonuses and benefits)**Job Description:**About the Role:The Senior IT Operations...


  • Bengaluru, Karnataka, India Biocon Full time

    Job Title: Senior Production Lead - InjectablesWe are seeking a highly skilled and experienced Senior Production Lead - Injectables to join our team at Biocon.As a Senior Production Lead - Injectables, you will be responsible for leading the production team in the manufacturing of injectable products. You will oversee the entire production process, from...


  • Bengaluru, Karnataka, India Biocon Full time

    Job Title: Senior Pharmaceutical Operations LeadAt Biocon, we are seeking an experienced Senior Pharmaceutical Operations Lead to join our team. This is a fantastic opportunity for a skilled professional to lead and manage injectable operations, ensuring efficient production processes and high-quality products.About the Role:We are looking for a highly...


  • Bengaluru, Karnataka, India Onward Technologies Limited Full time

    Onward Technologies Limited is seeking a Process Engineering Lead to join our team. This is a key role that requires strong technical expertise and leadership skills.The ideal candidate will have a strong understanding of software development processes and be able to lead cross-functional teams to deliver high-quality results.The estimated salary for this...


  • Bengaluru, Karnataka, India SAP Full time

    Unlock your potential and drive business excellence with SAP as a Senior Business Process Transformation Consultant.We're seeking a highly skilled professional to join our team and help us deliver exceptional results for our customers. In this role, you'll have the opportunity to leverage your expertise in SAP solutions to transform business processes and...

  • Senior Finance Lead

    3 weeks ago


    Bengaluru, Karnataka, India SymphonyAI Full time

    About SymphonyAISymphonyAI is a pioneering force in AI innovation, harnessing cutting-edge technologies to revolutionize industries and drive business growth. As a global leader in AI-powered solutions, we empower organizations to unlock the full potential of data-driven insights.Our enterprise applications deliver rapid, transformative value across retail,...