Senior Business Process Analyst

1 day ago

Bengaluru, Karnataka, India PERSOLKELLY INDIA PRIVATE LIMITED Full time

Overview:

Persolkelly India Private Limited is seeking a highly skilled Senior Business Process Analyst to join our team. As a key member of our organization, you will play a critical role in driving business growth and improvement through effective analysis and implementation of business processes.

Salary: ₹1,200,000 - ₹1,800,000 per annum

About the Role:

The Senior Business Process Analyst will be responsible for supporting and guiding the Product Owner in creating and evolving the product roadmap, epics, user stories, and managing the product backlog. This includes analyzing customer journeys and product functionality, engaging with senior technology project and program managers, and ensuring all requirements are aligned with strategic data models and operating models.

The successful candidate will also support the program management team in impact assessments for change requests on design, scope, time, budget, or effort on the program plan and provide accurate estimates for handling new requirements, design changes, and scope. Additionally, they will ensure all requirements have suitable benefits associated with them and full traceability on ownership of requirements and success criteria for each requirement.

Key Responsibilities:

  • Supports and guides the Product Owner in creating/evolving Product roadmap, creation of epics and writing of user stories and managing the product backlog.
  • Create analysis of customer journeys and product functionality.
  • Engages with senior technology project and technology program managers as well as product owners.
  • Ensure all requirements are aligned to strategic data models and operating model and all exceptions are duly recorded and ratified.
  • Supports the program management with impact assessment for change requests on design, scope, time, budget or effort on program plan and provides accurate estimates for handling new requirements, design changes and scope.
  • Ensure all requirements have suitable benefits associated with it and full traceability on ownership of requirement and success criteria for each requirement.
  • Perform in-depth impact assessment of proposed changes on processes, data and systems and formally document.
  • Work with transformation lead and wider project team to ensure the change initiatives, linked to the Transformation program, are pushed through to completion.
  • Drives adoption of the best practices across the BA community.

Requirements:

  • 8+ years of relevant experience.
  • Experience in advanced Business analysis requirements gathering and design techniques; the ability to produce structured BRDs, finalize User Story, and write functional specification.
  • Proven delivery experience working in a global project environment with different methodologies (including Agile/Waterfall).
  • Hands-on experience in Managing the capture, analysis and documentation of business process and driving measurable continuous improvement into process at design.
  • Experience in designing solutions or change interventions and overseeing change management activities which can include diverse tasks, from timeline planning to stakeholder engagement.
  • Experience in UAT planning, preparation and execution, UAT coordination and facilitation to Business stakeholders.
  • Proven ability to run effective workshops for client business users.
  • Ability to advise stakeholders regarding process improvement initiatives. Ability to present complex solutions in clear and concise language.
  • Strong aptitude with Data Analysis and Interpretation skills - the ability to critically evaluate information gathered across multiple sources, using multiple analysis techniques, reconcile variances and recommend proposals to senior and key stakeholders.

Desirable Skills:

Knowledge and experience in one or more of the following areas: Client Services, Credit & Lending, Capital Markets, Global Payment Solutions, Global Trade & Receivables Finance, Regulatory Risk & Compliance, Sustainability.

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