
Business Operations Case Analysis Intern
1 week ago
We are seeking a highly motivated and detail-oriented professional to join our team as a Case Analysis Intern.
Key Responsibilities:
- Support the operations team in day-to-day activities, including case analysis, document verification, and database management.
- Assist in conducting background verification checks for clients, ensuring accuracy and compliance with company policies.
- Collaborate with cross-functional teams to resolve operational issues or customer inquiries in a timely manner.
- Contribute ideas for process improvement and optimization.
- Perform outbound calls to gather necessary information and follow up on verification requests.
- Adhere to established protocols and guidelines to maintain data confidentiality and security.
- Complete assigned tasks and projects within specified deadlines with a high level of accuracy and attention to detail.
Requirements:
- A graduate in any field.
- Strong communication skills, both verbal and written, with the ability to interact professionally with clients and team members.
- Excellent organizational skills and the ability to prioritize tasks effectively in a fast-paced environment.
- Proficiency in Microsoft Office suite, particularly Excel, Word, and Google Sheets.
- Detail-oriented with a keen eye for identifying discrepancies and inconsistencies in data.
- Ability to work independently as well as collaboratively within a team.
- Willingness to learn and adapt to new technologies and processes.
- Familiarity with call-making and telephone etiquette is preferred.
Duration and Schedule:
The internship will last for 9 months, with a minimum working duration of 9 hours per day, including a 1-hour break. You may be required to work on weekends based on business needs, and compensation for off-days or overtime allowance will be provided accordingly.
This is a unique opportunity to work in different operational teams and gain valuable hands-on experience in various aspects of business operations. Successful candidates will be assigned to a team based on their skills, interests, and the team's current needs.
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