O2C Leadership Role

23 hours ago


Pune, Maharashtra, India beBeeLeadership Full time ₹ 9,00,000 - ₹ 12,00,000

Job Overview:

  • The Order-to-Cash (O2C) Team Lead role is pivotal in ensuring seamless day-to-day operations and adherence to Service Level Agreements (SLAs).

Educational Qualification:

  • Graduate or equivalent

Key Responsibilities:

  • Lead the O2C team, focusing on end-to-end order processing, billing, collections, and cash application management.
  • Supervise team members, providing guidance, training, and performance feedback to enhance productivity and efficiency.
  • Develop and implement process improvements to optimize workflow, identify gaps, and drive continuous enhancements.
  • Collaborate with internal stakeholders, such as Sales, Finance, and Customer Service, to resolve operational issues effectively.
  • Ensure availability for US time zones, managing escalations, critical tasks, and night shift support.
  • Prepare regular team performance reports and maintain accurate process documentation.

Key Requirements:

  • Strong leadership and communication skills
  • Excellent problem-solving and analytical abilities
  • Ability to work under pressure and meet deadlines
  • Proficiency in MS Office and relevant software tools

What We Offer:

  • A dynamic and supportive work environment
  • Ongoing training and professional development opportunities
  • Competitive compensation and benefits package

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