Experiences Customer Service Representative

2 weeks ago


Nashik, Maharashtra, India beBeeCustomer Full time ₹ 3,00,000 - ₹ 5,00,000

About us

Partnering with creators, venues and brands we help people discover unique moments.

Responsibilities:

  • Respond promptly to customer inquiries and convert them into paid bookings for premium experiences.
  • Qualify customer needs, provide options and maintain accurate records.

You will learn:

  • Consultative selling for premium experiences
  • CRM discipline and basic funnel metrics (lead → won)
  • Objection handling without default discounting
  • Writing clear and friendly communication scripts

Requirements:

  • Strong written and spoken English skills.
  • Friendly phone presence; efficient typing and neat formatting
  • Basic computer skills and comfort with templates
  • High reliability and ownership

KPIs (Intern):

  • Speed to First Response: ≤ 5 minutes during working hours
  • Follow-up Discipline: 100% leads carry a next step
  • Conversion Assist: Meet weekly won-deals target set by manager

Perks & Benefits:

  • Creative work environment with a passionate team.
  • 3-month internship with potential to convert into full-time role based on performance.


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