Customer Support Specialist
3 days ago
As a key member of our team, you will be responsible for delivering exceptional customer service and support. Your primary goal will be to resolve complex customer issues in a timely and effective manner, while also identifying opportunities for process improvements.
About the Role:
This role is ideal for individuals who are passionate about providing world-class customer support and are looking for a challenging and rewarding career opportunity. You will work closely with internal teams and external partners to ensure that customer issues are resolved efficiently and effectively.
Main Responsibilities:
- Manage and resolve complex customer issues through prompt and professional communication.
- Collaborate with internal teams to identify and implement process improvements.
- Provide feedback to frontline agents to improve customer satisfaction.
- Maintain detailed documentation of customer interactions and issue resolutions.
Requirements:
- 5-6 years of experience in customer service, preferably with at least 2 years' experience in managing escalations or critical task queues.
- Strong problem-solving and conflict-resolution skills.
- Excellent verbal and written communication skills.
- Ability to remain calm and professional under pressure.
We Offer:
A dynamic and supportive work environment, opportunities for professional growth and development, and a competitive compensation package.
Contact Information:
-
Customer Support Specialist
1 week ago
Pune, Maharashtra, India SM Record Full timeCompany DescriptionSM Record is a pioneering global Digital Music Collection Company, supported by over 40+ labels and 200 sub-labels worldwide. Built on the principles of Technology and Trust, we are dedicated to maximizing value for Sound Recording owners in the digital age. We ensure that rights owners receive fair compensation through our commitment to...
-
Customer Support Specialist
6 days ago
Pune, Maharashtra, India SM Record Full timeCompany DescriptionSM Record is a pioneering global Digital Music Collection Company, supported by over 40+ labels and 200 sub-labels worldwide. Built on the principles of Technology and Trust, we are dedicated to maximizing value for Sound Recording owners in the digital age. We ensure that rights owners receive fair compensation through our commitment to...
-
Customer Support Specialist
6 days ago
Pune, Maharashtra, India beBeeCommunication Full time ₹ 4,00,000 - ₹ 6,00,000Job Opportunity: Customer Support SpecialistWe are seeking an experienced and skilled Customer Support Specialist to join our team. As a key member of our support team, you will be responsible for providing top-notch customer service and support to our clients.Key Responsibilities:Respond to customer inquiries in a timely and professional mannerProvide...
-
Customer Support Specialist
10 hours ago
Pune, Maharashtra, India Assetcues Full time ₹ 1,04,000 - ₹ 1,30,878 per yearJob Summary: We are looking for a friendly, empathetic, and detail-oriented Customer Support Specialist to join our team. You will be the first point of contact for our customers, assisting them with inquiries, troubleshooting issues, and ensuring a positive customer experience. The ideal candidate will be patient, a great communicator, and dedicated to...
-
Customer Support Specialist
3 days ago
Pune, Maharashtra, India beBeeCareer Full time ₹ 1,80,000 - ₹ 2,28,000Customer Support SpecialistWe are seeking a skilled professional to provide top-quality support to customers over inbound calls.This role offers an excellent opportunity for career growth and development in a dynamic environment.Bachelor's degree in any field or equivalent experience required.Excellent English communication skills with a neutral accent...
-
Customer Support Specialist
7 days ago
Pune, Maharashtra, India beBeeCustomerSupport Full time ₹ 2,50,000 - ₹ 5,00,000We are seeking a Customer Support Specialist to join our team.As a key member of our customer support unit, you will play a vital role in ensuring the highest level of customer satisfaction.Your primary responsibility will be to provide timely and effective assistance to customers through various communication channels.You will also be responsible for...
-
Technical Customer Support Specialist
1 day ago
Pune, Maharashtra, India beBeeCustomerSupport Full time ₹ 9,00,000 - ₹ 12,00,000We are seeking an experienced Technical Customer Support Specialist to join our team. As a key member of our support team, you will be responsible for providing exceptional customer service and technical expertise to our clients.The ideal candidate will have a proven track record of resolving complex technical issues and providing solutions that meet the...
-
Customer Support Specialist
4 days ago
Pune, Maharashtra, India beBeeCustomer Full time ₹ 4,00,000 - ₹ 8,00,000We are seeking a friendly, proactive, and detail-oriented customer support specialist to join our organization. The ideal candidate will be responsible for addressing customer inquiries, resolving complaints, and ensuring high levels of customer satisfaction across phone, email, and chat support.Key ResponsibilitiesHandle incoming customer queries via phone,...
-
Customer Support Specialist
1 week ago
Pune, Maharashtra, India beBeeCustomerSupport Full time ₹ 14,000 - ₹ 16,000Job Opportunity: About The Role:We are looking for a customer support specialist to provide exceptional assistance through various communication channels.This individual will analyze customer reports to identify problems and concerns, and resolve them in a timely manner.Eligibility Requirements:A graduate with good communication skills is required.Key...
-
Customer Support Expert
2 days ago
Pune, Maharashtra, India beBeeSpecialist Full time ₹ 1,04,000 - ₹ 1,30,878Technical Support Specialist OpportunityOur organization seeks a seasoned Technical Support Specialist to provide expert technical assistance to our customers worldwide. This highly visible role involves offering timely and effective support, ensuring customer satisfaction, and collaborating with cross-functional teams.ResponsibilitiesProvide top-notch...
