Cybersecurity Success Manager

2 weeks ago


Bengaluru, Karnataka, India CloudSEK Full time
Cybersecurity Success Manager Role

At CloudSEK, we are seeking a highly skilled Cybersecurity Success Manager to join our team. As a key member of our customer success team, you will be responsible for ensuring our clients derive maximum value from our cybersecurity solutions.

Key Responsibilities:

  • Manage and nurture relationships with client accounts to ensure high levels of customer satisfaction and retention.
  • Conduct Quarterly Business Reviews (QBRs) and Annual Business Reviews (ABRs) to assess and enhance customer engagement.
  • Collaborate with customer security teams to ensure optimal usage of CloudSEK's solutions.

Requirements:

  • 5+ years of experience in customer success, account management, or a related role in the cybersecurity industry.
  • Strong understanding of cybersecurity principles, threat intelligence, and digital risk management.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with clients.
  • Proven track record of achieving customer success goals and driving revenue growth.

What We Offer:

  • Competitive salary and benefits package.
  • Opportunity to work with a global leader in cybersecurity.
  • Continuous learning and professional development opportunities.


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