SAP CX Sales and Service Cloud Consultant

4 weeks ago


Bengaluru, Karnataka, India SAP Full time
About the Role

SAP is seeking a skilled Sales and Service Cloud consultant to join our team. As a consultant, you will work on global Sales and Service Cloud implementations, helping customers streamline their sales and service processes.

Key Responsibilities
  • Design, develop, and implement custom extensions for SAP C4C V1 and V2 using SAP BTP.
  • Develop advanced skills in the specialized solution space of Sales Cloud and Service Cloud.
  • Collaborate with customers to define innovative and future-ready business processes for Sales & Service processes across industries.
  • Establish and nurture strong relationships with customers, delivering timely and high-quality consulting services.
  • Continuously learn and adapt to the evolving SAP CX landscape, including the latest SAP technologies, trends, and best practices.
Requirements
  • 6-15 years of IT experience, with a minimum of 3-4 Full Life Cycle Implementations in the area of Sales & Service Cloud Solution/Roll-Outs experience.
  • Advanced knowledge of C4C UI Features (screen configuration, layouts, business roles, and other concepts).
  • Proficiency in SDK & CPI skills.
  • Leverage CAP to create robust and scalable backend logic for C4C extensions.
  • Utilize SAP Build to develop low-code/no-code applications that integrate seamlessly with C4C.
  • SAP certification in CX Sales or Service Cloud.
  • Experience in Agile and SAP Activate methodology.
  • Strong presentation and communication skills with fluency in English.
Preferred Qualifications
  • Experience in other SAP CX solutions.
  • SAP Certifications in BTP.
  • Knowledge of industry-specific solutions (Retail/Consumer/Utilities/Travel, etc.), Lead-To-Cash or Issue-To-Resolution processes, and best practices.
  • Familiarity with integration technologies (e.g., APIs, web services).
About SAP

SAP is a global leader in enterprise software and software-related services. We help organizations run better by providing software solutions that address their specific business needs. Our solutions are designed to help organizations improve their performance, reduce costs, and increase efficiency.

We are committed to creating a workplace that is inclusive, diverse, and supportive of our employees' well-being. We believe that our employees are our greatest asset, and we strive to provide them with the resources and opportunities they need to succeed.



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