Expert Printer Support Specialist

6 days ago

Udaipur, Rajasthan, India beBeePrinter Full time ₹ 9,00,000 - ₹ 12,00,000
Print Administrator Job Summary

We are seeking an experienced print administrator to manage and support our print environment.

  • Manage and work on printers, print servers, configurations, installations, validations, and troubleshooting issues.
Key Responsibilities:

The ideal candidate will be responsible for:

  1. Managing print services on the server.
  2. Printing from a mainframe, including knowledge of plotters and printing software.
  3. Troubleshooting printer issues, including driver installation, mapping of printers, print queues, and new printer requests.
  4. Handling hardware issues related to printers.
  5. Patching activities on print servers and validations.
  6. Leading vendor calls.
  7. Health checks, weekly highlights, and monthly reports.
  8. Handling priority tickets and managing MI's.
  9. Creating and reviewing SOPs.
  10. Monitoring and managing enterprise print services using OMPlus and LRS VPSX for print job routing, auditing, and failover.
Required Skills and Qualifications

The following skills and qualifications are required:

  • OMPlus for centralized job control and monitoring.
  • LRS VPSX – For output management and delivery.
  • HP Web Jetadmin- for Device discovery, configuration, and firmware updates.
  • Troubleshoot and resolve user print issues – including print errors, Print queue issues, new printer requests and connectivity problems.
  • Manage print drivers and firmware upgrades.
  • Operating System knowledge (Windows Server/Unix server).

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