Business Development Professional

2 days ago

Kottayam, Kerala, India beBeeCustomerSuccess Full time ₹ 40,000 - ₹ 50,000

We are seeking a highly skilled Customer Success Associate to support our growing student base in the U.S. This role involves building trust and providing guidance on certification programs, ensuring a positive onboarding experience for students, and maintaining ongoing communication to support engagement and satisfaction.

Key Responsibilities:
  • Conduct demo calls with prospective students for certification programs.
  • Provide detailed information about program details, enrollment process, and next steps.
  • Answer student inquiries and ensure a seamless onboarding process.
  • Maintain regular communication with students to foster engagement and satisfaction.
  • Collaborate with the sales and support team to meet enrollment targets.
  • Compile reports and provide feedback on student interactions.
Qualifications:
  • Bachelor's degree in Business, Communications, or a related field (preferred).
  • 1–3 years of experience in customer relations, inside sales, or student support.
  • Prior experience working with U.S.-based customers or in international markets is an asset.
  • Excellent English communication skills (written and spoken).
  • Confident, professional, and fluent in conducting virtual presentations.
  • Strong interpersonal skills and ability to connect with students.

This role involves remote work and offers a competitive salary, performance-based sales bonus, and opportunities for growth within a global EdTech company.

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