
Software Deployment Specialist
8 hours ago
We are seeking a skilled Software Deployment Specialist to join our team. As a key member of our deployment team, you will be responsible for leading onboarding and deployment activities at customer sites, including hardware setup and providing training to restaurant staff.
This is a fantastic opportunity to work with cutting-edge technology and make a real impact on the success of our customers.
You will have the opportunity to develop your technical skills, work closely with our engineering team, and contribute to the continuous improvement of our software products.
If you have a passion for delivering excellent user experiences and are eager to take on new challenges, we would love to hear from you.
Key Responsibilities:- Lead onboarding and deployment activities at customer sites, including hardware setup and training sessions
- Collaborate with our engineering team to resolve technical issues and improve software performance
- Develop deep understanding of our software products and services to provide expert-level support to customers
- 0–2 years of experience in software deployment, technical support, or account management in F&B, POS, or SaaS domains
- Strong knowledge of hardware setup and troubleshooting (POS systems, printers, networks)
- Excellent communication skills in English
- Ability to train and educate end users across different roles
- Strong problem-solving skills, independent thinking, and ability to work under pressure
- Passion for technology, customer success, and delivering great user experiences
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