
Dynamic Customer Engagement Specialist
20 hours ago
Dynamic Customer Engagement Specialist
About the Role:This is an exciting opportunity for a highly motivated and organized individual to join our team as a Dynamic Customer Engagement Specialist. As a key member of our sales team, you will be responsible for engaging with customers through outbound calls to promote our products and services.
You will handle inbound customer calls, resolve queries, and provide accurate product information. You will also maintain daily call records, customer databases, and follow-up schedules.
Key Responsibilities:
- Generate leads and forward them to the sales team for further conversion
- Support sales executives by fixing appointments with clients distributors
- Provide after-sales support and ensure customer satisfaction
- Share feedback from customers to the sales and product team for improvement
Requirements:
- Excellent communication skills in English and regional languages (Tamil, Hindi preferred)
- Strong telephone etiquette and listening skills
- Basic computer knowledge (MS Office, CRM, ERP preferred)
- Ability to convince and handle customer objections politely
- Positive attitude, self-motivated, and target-oriented
We offer a range of benefits to our employees including cell phone reimbursement, health insurance, leave encashment, life insurance, paid time off, and provident fund.
Work Location:In-person at Tuticorin, TN, IN
Job Type: Permanent
Salary Range: ₹12,00,000 - ₹20,00,000 per month
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