Security and Loss Prevention Specialist
4 days ago
ATSPL - Telangana is seeking an experienced Security and Loss Prevention Specialist to join our team. The successful candidate will be responsible for providing security and asset protection services, ensuring the loss prevention aspects to safeguard the customer experience as per Amazon Policies.
Key Responsibilities
• Facilitate security screening process of all people exiting the facility
• Complete ad-hoc and batch badge requests within allotted Service Level Agreement (SLA)
• Assign access to individuals and/or groups with proper approval
• Escalate all critical incidents to business partners (SLP leadership, Operations, HR, Safety, etc)
• Maintain access controls and security tools (keys, asset stickers, lost & found)
• Respond to and assist with unlocking/opening doors, escorting SLP vendors and/or other duties assigned by the SLPM
• Perform interior and exterior patrols looking for possible theft, vandalism, or unsafe behavior/situation and immediately escalate to the appropriate SLP, HR, or Leadership contact
• Utilize CCTV system to gather facts and aid in the investigative process
• Respond to and investigate alarms as directed, Global Security Operations Center, CMRS (Centralized Monitoring Response System) or SLPM within the required SLA
• Enhancing, tracking, and reporting on key performance-indicating metrics, allowing for performance improvements so that the desired outcomes are achieved to plan and in a timely manner
• Conduct process audits on production floor and escalate findings of non-compliance
• Conduct Security Compliance audits helping to ensure physical standards are in place
• Monitor inventory to identify theft or shortages. Investigate suspicious customer and/or employee activity and record in the internal portals.
• Review the loss matrices as per business requirements/cadence and prepare root cause/action plan along with the Site SLPM and Key stakeholders
• Data analysis on various loss buckets and deriving mechanism to control the shrink.
• Liaise and cooperate with law enforcement and industry bodies to support Amazon interests
A Day in the Life
• Monitor Shrink
• Complete Audits
• Keep stakeholders informed on updates.
• Close Investigations
• Undertake and Undergo trainings.
• Update tools with relevant inputs and closures (timely).
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