Security and Asset Protection Specialist
4 weeks ago
The Security and Asset Protection Specialist will be responsible for providing security and asset protection services to safeguard the customer experience as per Amazon Policies. This role reports to the Security Loss Prevention Manager (SLPM) and is responsible for supporting the Operational team and cross-functional teams throughout the organization.
Key Responsibilities
Facilitate security screening process of all people exiting the facility
Complete ad-hoc and batch badge requests within allotted Service Level Agreement (SLA)
Assign access to individuals and/or groups with proper approval
Escalate all critical incidents to business partners (SLP leadership, Operations, HR, Safety, etc)
Maintain access controls and security tools (keys, asset stickers, lost & found)
Respond to and assist with unlocking/opening doors, escorting SLP vendors and/or other duties assigned by the SLPM
Perform interior and exterior patrols looking for possible theft, vandalism, or unsafe behavior/situation and immediately escalate to the appropriate SLP, HR, or Leadership contact
Utilize CCTV system to gather facts and aid in the investigative process
Respond to and investigate alarms as directed, Global Security Operations Center, CMRS (Centralized Monitoring Response System) or SLPM within the required SLA
Enhance, track, and report on key performance-indicating metrics, allowing for performance improvements so that the desired outcomes are achieved to plan and in a timely manner
Conduct process audits on production floor and escalate findings of non-compliance
Conduct Security Compliance audits helping to ensure physical standards are in place
Monitor inventory to identify theft or shortages. Investigate suspicious customer and/or employee activity and record in the internal portals.
Review the loss matrices as per business requirements/cadence and prepare root cause/action plan along with the Site SLPM and Key stakeholders
Data analysis on various loss buckets and deriving mechanism to control the shrink.
Liaise and cooperate with law enforcement and industry bodies to support Amazon interests
A Day in the Life
Monitor Shrink
Complete Audits
Keep stakeholders informed on updates.
Close Investigations
Undertake and Undergo trainings.
Update tools with relevant inputs and closures (timely)
Requirements
Graduation/ University degree or equivalent through experience and professional certification.
1-3 years of experience in the field of Security, Loss Prevention, Shrinkage, Asset Protection, Investigations, Inventory.
Analytical decision making with a demonstrated ability problem solve
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