
Senior Housekeeping Operations Manager
3 days ago
About the Role:
We are seeking a skilled Cleaning Excellence Manager to oversee all housekeeping and sanitation operations across a large corporate campus. As a key member of our team, you will be responsible for managing a substantial team, ensuring impeccable standards of cleanliness, hygiene, and organization throughout a high-traffic office environment.
Key Responsibilities:
Develop and execute a comprehensive strategy for housekeeping services that aligns with overall corporate objectives. Establish performance metrics (KPIs) to measure and continuously improve cleaning quality, efficiency, and employee satisfaction. Oversee the budget for the housekeeping department, including labor costs, equipment procurement, and supply management. Implement and enforce standardized cleaning protocols, procedures, and quality standards for all workstations, meeting rooms, common areas, restrooms, and pantries. Conduct regular inspections and audits of all facilities to ensure compliance with company standards and regulatory requirements. Leverage technology to optimize workflows and track service delivery. Address and resolve any cleaning-related issues promptly and professionally.
Requirements:
Bachelor's degree in Facility Management, Hospitality Management, Business Administration, or a related field. 10+ years of experience in housekeeping or facility management, with at least 5 years in a senior leadership role overseeing a large corporate environment. Proven experience managing budgets, vendors, and large teams. Strong knowledge of commercial cleaning techniques, equipment, chemicals, and industry best practices. Expertise in health, safety, and sanitation regulations and compliance.
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