Data Associate
3 weeks ago
About the Role
We are seeking a highly skilled Data Associate to join our annotation and data analysis operations team at ADCI in Haryana. The successful candidate will play a critical role in improving Alexa's natural language understanding, leading to enhanced customer experience (CX) quality metrics and positive business impact.
Key Responsibilities
- Process annotation & data analysis tasks with high efficiency and quality in a fast-paced environment
- Deliver on assigned SLAs and KPIs like productivity, turnaround time, quality, etc.
- Contribute in team initiatives to improve overall process efficiency and quality
Requirements
- Graduate or equivalent (up to 1 year of experience)
- Candidate must demonstrate language proficiency in Japanese (JLPT N3 and above) and good English language proficiency
- Strong analytical and communication skills
- Passion for delivering a positive customer experience and maintaining composure in difficult situations
- Ability to effectively and efficiently complete challenging goals or assignments within defined SLA
Preferred Qualifications
- Basic level of Excel knowledge
- Familiarity with online retail (e-commerce industry)
Why Join Us
By joining our team, you will have the opportunity to work with cutting-edge technology and contribute to the development of Amazon's Large Language Models (LLMs). Our team is dedicated to providing an end-to-end data solution for the LLM lifecycle, and we are looking for talented individuals who share our passion for data, efficiency, and accuracy.
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