Senior UX Researcher

4 weeks ago


Bengaluru, Karnataka, India Lenovo Full time

User Experience Researcher Job Description

Lenovo is seeking a highly skilled User Experience Researcher to join our team. As a UX Researcher, you will lead and conduct user research to inform the development of our e-commerce platform.

Responsibilities:

  • Design and execute user research studies to understand customer behavior and preferences.
  • Develop research plans and protocols to address key product questions and business goals.
  • Conduct competitive analysis, benchmarking, and usability testing to inform design decisions.
  • Collaborate with cross-functional teams to prioritize research efforts and align them with business objectives.
  • Analyze qualitative and quantitative data to identify patterns, insights, and trends.
  • Present research findings to stakeholders through reports, presentations, and workshops.

Qualifications:

  • Master's degree in a Social Science or HCI, Cognitive or Social Psychology, Anthropology, or related field.
  • 5-8 years of experience in user experience research or social science research.
  • Expertise in experimental design, statistics, and usability testing platforms.
  • Strong analytical, problem-solving, and critical-thinking skills.
  • Excellent communication and presentation skills.
  • Passion for user-centered design and empathy for e-commerce users.

About Lenovo:

Lenovo is a global technology company with a passion for innovation and customer satisfaction. We are committed to creating products and experiences that exceed our customers' expectations.



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