Senior UX Researcher

4 weeks ago

Bengaluru, Karnataka, India Nutanix Full time

The Opportunity

Nutanix is seeking a skilled user researcher to join our User Experience team in Bangalore. As a user researcher, you will play a key role in shaping the design of our products by understanding the needs and behaviors of our users.

Your Role

  • Lead research projects to identify opportunities that will benefit from your research offerings.
  • Communicate and demonstrate the value of user research and track the impact it has on our products.
  • Define research protocols and plans for our portfolio of products as a part of a multidisciplinary team.
  • Work with UX designers, engineering teams, and product managers to ensure research findings are fully leveraged in the product design and development life cycle.
  • Design and execute a wide range of both qualitative and quantitative research methods to provide the best fit for a variety of project types and phases.
  • Play a central role in building a new multi-faceted research program and culture.
  • Build the research strategy for one or more of our flagship products. Serve as the champion of our users' needs.

Complementary Skills:

  • Able to work effectively in a fast-moving environment, juggle multiple projects, and prioritize work.
  • Stay current on research trends and tools.
  • Strong presentation and communication skills.
  • Able to explain the rationale for research outcome within a larger context.
  • Able to organize projects and findings.
  • Regularly communicates project status.
  • Understand the mission and goals of design and research, and is able to communicate with them to product teams.

Minimum Requirements:

  • 7-10+ years of user research experience for web and/or cloud products with bachelor's degree in design, HCI, applicable behavioral science, or related field.
  • Proficient in a variety of user research techniques and reports.
  • A solid track record of creating user journeys, conducting on-prem contextual inquiries, and developing data-driven cloud analytics.
  • Passion for user advocacy, telling customer stories, and simplifying complex problems.
  • Ability to understand not only the research domain, but also our products to a level of detail that enables you to help engineering, product management, and design to prioritize actions resulting from user research alongside new feature, technical debt, and product strategy.
  • Strong working knowledge of the latest research tools.
  • Strong written and verbal communication skills with ability to communicate effectively and concisely to project stakeholders as well as company leadership.
  • Experience working across multiple phases of design (conceptual mockups, information architecture, interaction design, visual design, prototyping).

About the Team

About Your Manager:

Name: Paul DiGioia

Title: Sr. Manager, UX Research

With over 15 years of experience in UX, research, computer science, and management.Holds a Master's degree from UCI.Experienced in leading successful projects in software engineering, UX research, and management at tech companies like Blue Coat Systems, NASA, and Nutanix.Advocates for user-centered design.Leadership style based on collaboration, transparency, and empowerment.Fosters a culture of continuous learning and growth.Prioritizes both customers and team members.

How We Work:

Team works in a hybrid mode, with 2-3 days in the office per week.

What We Offer:

We offer a dynamic and collaborative work environment, opportunities for growth and development, and a chance to work on exciting projects that shape the future of user experience.

About Nutanix:

Nutanix is a leader in enterprise cloud computing, providing a scalable and secure platform for businesses to deploy applications and services.

Location:

Bangalore, India.

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