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Mobile and Web Application Technical Support Specialist

3 weeks ago

Mumbai, Maharashtra, India beBeeTechnical Full time ₹ 8,00,000 - ₹ 12,00,000
About the Job

We are seeking a skilled and passionate Technical Support professional to join our team in providing expert assistance for mobile and web applications.

The ideal candidate will have a strong understanding of mobile platforms (iOS, Android) and web applications, as well as experience with issue tracking systems.

Key Responsibilities:
  • Provide technical support for our mobile and web applications.
  • Investigate and resolve customer-reported issues, bugs, and performance concerns.
  • Collaborate with product, QA, and development teams to escalate and fix complex problems.
  • Monitor application performance on a regular basis.
Required Skills:
  • 1-3 years of experience in a technical support role.
  • Strong communication and problem-solving skills.