
Learning Management System Administrator and E-Learning Content Specialist
19 hours ago
We are seeking a highly motivated and creative individual to oversee the upkeep, development, and expansion of our Learning Management System (LMS) and learning content. As an LMS Administrator and Instructional Design Specialist, you will be responsible for managing system administration, driving the development of new features to enhance our learning offerings, collaborating with subject matter experts to refine course content, and more.
Key Responsibilities:- LMS Administration: Configure workflows, manage business rules, and ensure proper permission management within the Docebo LMS.
- Content Management: Upload, organize, and maintain training materials and courses within the LMS, ensuring all content is up-to-date, relevant, and consistent. This includes video editing and production.
- Instructional Design: Guide trainers on best practices to create engaging content with high learning retention rates.
- User Support: Provide technical assistance and troubleshooting support to external customers and internal teams, addressing and resolving any issues related to the LMS.
- Continuous Improvement: Drive the evolution of the platform and evaluate new solutions to add value for learners.
- System Updates and Maintenance: Stay informed about Docebo updates and their impact on learners, updating configurations as needed based on platform upgrades.
- Use Case Expansion: Extend current usage, focused on customer education, to internal training and employee onboarding, including integration with HRIS systems.
- Reporting and Analytics: Generate and analyze reports on user behavior and overall system usage, using data to inform recommendations for improvements to affect user outcomes.
- A bachelor's degree in Education, Information Technology, or a related field, or equivalent experience.
- Prior 3+ years' experience managing an LMS, preferably Docebo.
- Strong technical and analytical skills to troubleshoot and resolve system and integration issues.
- Experience with data integrations between systems, including Workato, Docebo Connect, Webhooks, and APIs.
- Excellent organizational skills and attention to detail.
- Analytical skills with experience generating and interpreting reports and developing proposals for improvement.
- Experience with video and audio editing.
- Strong communication skills.
- Experience managing online training content.
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