Contract Renewal Specialist

2 weeks ago

Aligarh, Uttar Pradesh, India beBeeAnalytical Full time ₹ 45,00,000 - ₹ 60,00,000

About this Opportunity

This is an exciting opportunity to leverage your analytical skills and contribute to our rapidly growing team as a Renewals Data Analyst – Contract. The successful candidate will have a strong understanding of writing and preparing supporting renewal documentation, with extensive experience utilizing tools such as Salesforce, Gainsight, and Conga related to contract generation.

As a key member of the team, you will directly impact our go-to-market strategy by supporting the CS organization in preparation of resources and documentation related to client renewals, including quotes and supporting documentation for ongoing conversations with clients.

Key Responsibilities:

  • Collaborate with Customer Success Managers and Renewal Representatives on renewal document preparation, supplying teams with contract quotes and supporting documentation for ongoing client renewal conversations.
  • Analyze client data within internal and external tools to gather information needed to create documentation.
  • Work with employees to identify actions needed to support a successful renewal process.
  • Build strong working relationships across Sales, Product, and Customer Success teams.

Requirements:

  • At least 2 years of experience executing and analyzing customer data to assist in a smooth renewal process for a high-growth SaaS company, with a track record of exceeding KPIs.
  • Strong analytical and problem-solving abilities.
  • Excellent project management skills and attention to detail.
  • Familiarity with CRM and renewal management software is a must (e.g., Salesforce, Gainsight, and Conga).

Education & Skills:

  • Associate or Bachelor's degree preferred.
  • Self-starter with a proven track record of driving customer success in SaaS companies and/or project management and driving adoption of technology within an organization.
  • Able to multitask, prioritize, and scale.
  • Highly data-driven with a commitment to understanding the renewal lifecycle, and ability to create customized documentation for clients at scale.

Benefits:

The ideal candidate will be able to work effectively in a fast-paced environment, think critically, and develop creative solutions to complex problems. If you are a detail-oriented and analytical individual who is passionate about driving customer success, we encourage you to apply for this exciting opportunity.

Additional Information:

Our company values collaboration, innovation, and excellence. We are committed to fostering a positive and inclusive work environment that encourages growth and development.

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