
Home Connect Territory Lead
10 hours ago
About the Role:
We are seeking a skilled and experienced professional to drive home connect operations in our assigned territory. The successful candidate will be responsible for leading a team of technicians, sourcing and training new talent, conducting classroom and on-the-job trainings, and ensuring zero defect execution of home connect activities.
Key Responsibilities:
* Drive home connect installation and fault repair related SLAs
* Ensure customer satisfaction
* Mentor and guide technicians to enhance productivity
* Source and train technicians by partnering with target colleges
Required Skills and Qualifications:
* Diploma in ECE, Telecommunication, IT, or CS
* 5-8 years of experience in product service knowledge and IT tools usage
* Strong planning and organizing skills, team management skills, and execution excellence
* Excellent communication and coaching skills
* Ability to speak local language
Benefits:
* Opportunity to work with a dynamic team
* Professional growth and development opportunities
* Competitive compensation and benefits package
Location:
Solan
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