Ecommerce Seller Enablement Director

20 hours ago

Meerut, Uttar Pradesh, India beBeeSellerEnablement Full time ₹ 15,00,037 - ₹ 19,99,978

Seller Enablement Lead

We are seeking an experienced and highly motivated individual to drive the success of third-party sellers by providing them with tools, resources, and support to thrive on a leading e-commerce platform.

Your Responsibilities:

  • Develop and implement comprehensive seller enablement strategies, programs, and initiatives to improve seller performance, retention, and satisfaction.
  • Identify key seller pain points and opportunities, then design scalable solutions and resources to address them.
  • Drive the adoption of new platform features, tools, and services among sellers.
  • Partner with product and engineering teams to advocate for seller needs and contribute to the roadmap of seller-facing tools and features.
  • Oversee the creation and maintenance of high-quality, actionable seller-facing content, including guides, tutorials, webinars, FAQs, and best practices.
  • Monitor and analyze key seller performance metrics, identifying trends and areas for improvement.
  • Develop and present data-driven insights to leadership to inform strategic decisions and resource allocation.
  • Establish benchmarks and track the impact of enablement initiatives on seller success.
  • Collaborate closely with internal teams to ensure a cohesive and supportive seller experience.
  • Represent the voice of the seller in internal discussions and product development cycles.
  • Stay abreast of industry trends, competitor activities, and best practices in seller enablement within the e-commerce landscape to identify new opportunities to differentiate the platform's seller offerings.

What We're Looking For:

  • MBA or equivalent post-graduate degree
  • 5+ years of program management experience.
  • 3+ years of relevant experience in e-commerce industry
  • Proven track record of developing and executing successful programs that drive business growth.
  • Excellent written and verbal communication skills, with the ability to articulate complex concepts clearly and persuasively.
  • Strong analytical skills with the ability to interpret complex data and translate it into actionable insights.
  • Demonstrated ability to work effectively in a fast-paced, ambiguous, and rapidly changing environment with cross-functional teams.

The above information has been designed to indicate the general nature and level of work performed in the role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.

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