HR Operations Manager

7 days ago


Pune, Maharashtra, India Johnson Controls Full time

Job Summary

Johnson Controls is seeking an experienced HR Operations Manager to lead the team in providing exceptional HR services to support the company's growth and success. The ideal candidate will have a proven track record of managing HR operations, preferably in a Shared Services model, and will be able to demonstrate leadership in managing deadlines, deliverables, and driving accountability.

Key Responsibilities

  • Manage and lead employees or teams to achieve high performance and operational efficiency.
  • Develop and implement process improvements to enhance HR service delivery and reduce costs.
  • Collaborate with cross-functional teams to drive business outcomes and support regional and global projects.
  • Proactively identify process gaps and implement mitigations to ensure compliance with data protection principles.
  • Develop and maintain relationships with stakeholders to ensure effective communication and issue resolution.

Requirements

  • 12+ years of work experience, min 2-5 years of successfully leading a team.
  • Proven track record of demonstrating leadership in managing HR Operations, preferable in a Shared Services model.
  • Exceptional leader, a self-starter, and a problem solver with good understanding of Hire-To-Retire processes.
  • Well-versed with data protection principles and able to process confidential and sensitive employee information.
  • Good understanding of HR ServiceNow and Workday preferred.

What We Look For

  • Lead by example, is a role model for the team and someone who has an appetite to delivery under challenging and demanding environment.
  • Ability to work with global distributed teams and flexible in shifts to support Americas/EMEA regions.
  • Prior experience handling projects for the team or at an enterprise level would be good.
  • Experience working in a global or multinational company with strong stakeholder management skills.


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