Operational Management Professional

3 days ago

Bhubaneshwar, Odisha, India Khimji Dayabhai Group of Companies Full time

Job Overview

KD Gold & Diamonds, a prominent retail business, seeks an experienced Operational Management Professional to oversee and optimize back-office operations. This role demands a strong understanding of retail systems, attention to detail, and effective collaboration with internal teams and external vendors.

Responsibilities

  • Oversee inventory control systems and processes to ensure accurate stock levels.
  • Manage stock audits and reconcile discrepancies.
  • Ensure timely entry of sales, stock levels, and other retail data into the company's systems.
  • Identify bottlenecks or inefficiencies in back-office workflows and implement solutions to improve productivity.
  • Supervise and manage the back-office team, ensuring efficient task completion.
  • Train, mentor, and support back-office staff, promoting high service standards and accountability.
  • Serve as a liaison between front-end and back-end teams for smooth communication and issue resolution.
  • Collaborate with external vendors and suppliers to manage purchase orders, deliveries, and returns.
  • Maintain accurate records of all back-office transactions, including invoicing, inventory adjustments, and supplier communications.
  • Oversee the maintenance and proper functioning of back-office technology (e.g., POS systems, ERP systems, and inventory management tools).
  • Work closely with IT or technical teams to resolve system issues affecting back-office operations.

Requirements

Candidates must have 3-4 years of experience in Backoffice Management & team handling work. Key skills include:

  • Bachelor's/master's degree in graduation preferred.
  • Strong knowledge of retail operations, inventory management, and sales reporting.
  • Proficient in Microsoft Office Suite (Excel, Word, PowerPoint) and retail management software (e.g., POS systems, ERP software).
  • Excellent organizational and multitasking abilities with attention to detail.
  • Strong communication and interpersonal skills.
  • Ability to work independently and as part of a team.

Estimated Salary: ₹800,000 - ₹1,200,000 per annum.

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