
Documentation Specialist
5 days ago
We are seeking a skilled Technical Writer to join our team. As a Technical Writer, you will be responsible for creating high-quality documentation that is technically accurate, clear, and concise.
Main Responsibilities:
- Define target audience and outline manuals, ensuring all content meets the company's writing style guidelines.
- Document new features and maintain existing documentation versions, including user guides, FAQs, and product technical overviews.
- Collaborate with Product and Delivery teams to deliver technical documentation with a focus on clarity, completeness, accuracy, and usability.
- Obtain product information from agile meetings, specifications, supplemental material, and discussions with SMEs.
- Participate in peer review processes to improve documentation quality.
- Contribute to the development and maintenance of existing documentation processes, standards, checklists, and templates.
- Suggest screen labels and error messages with a focus on improving the customer experience (UX).
- Skilled in writing, editing, reviewing, and scrutinizing a variety of documents.
- Coordinate with onsite trainers for the required document deliverables.
- Proven English writing skills and knowledge of MSTP are required.
- Experience working in an Agile/Scrum development environment and proficiency in tools like Jira, Confluence, MS Office, and Visio are preferred.
Required Skills and Qualifications:
- Good decision-making and planning skills, strong research skills, high attention to detail, and team player skills.
- Self-motivated with a positive attitude and analytical skills.
- Ability to deliver in a fast-paced environment with changing priorities and tight deadlines.
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