Senior Customer Service Liaison

2 days ago

Mumbai, Maharashtra, India beBeePartnership Full time ₹ 13,84,936 - ₹ 18,15,110

Job Overview:

We are seeking a highly skilled Client Services Representative to join our team. As a Client Services Representative, you will play a crucial role in building strong relationships with our clients and delivering exceptional results.

About the Role:

This is an exciting opportunity for a talented individual who is passionate about providing outstanding client service and driving business growth. You will work closely with cross-functional teams to deliver projects that meet or exceed client expectations.

Main Responsibilities:

  • Project Management: Manage multiple projects simultaneously, ensuring timely delivery and high-quality results.
  • Client Relationship Building: Foster strong relationships with clients through regular communication and proactive issue resolution.
  • Analytics and Reporting: Analyze project metrics and provide insights to drive business decisions.
  • Team Collaboration: Work collaboratively with internal teams to achieve shared goals and objectives.

Requirements:

  • Minimum of 3 years of experience in a client-facing role, with at least 3 years of experience in team management.
  • Strong problem-solving skills with a growth mindset and proactive approach.
  • Proficiency in comprehension, negotiation, and analytical skills.
  • Graduate or Postgraduate degree (MBA preferred).
  • Exceptional written and oral communication skills in English.
  • Skilled in networking and communication across diverse functions.
  • Ability to navigate ambiguity and conflicting priorities with rigor.

Preferred Qualifications:

  • Proven track record of success in business development and client partnership roles.
  • Experience working with cross-functional teams and freelance networks.
  • Knowledge of industry trends and best practices in content marketing and social media.

What We Offer:

A competitive compensation package, opportunities for professional growth and development, and a dynamic work environment that fosters innovation and collaboration.

About Us:

We are a rapidly growing company that values creativity, teamwork, and customer satisfaction. If you are a motivated and results-driven individual who is passionate about delivering exceptional client service, we encourage you to apply for this exciting opportunity.

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