Content Operations Manager

3 weeks ago


Hyderabad, Telangana, India GHX Full time

Job Summary

The Content Operations Manager will oversee a team to achieve Content Operations service goals while maintaining high customer satisfaction. This role involves interacting with internal stakeholders and GHX North America leadership to provide operational oversight and ensure delivery targets are met.

Key Responsibilities

  • Lead a team to deliver Content Services to customers
  • Develop and implement operational policies and procedures
  • Provide ongoing training and oversight of staff on technology utilization
  • Conduct performance management and track KPIs for FTEs
  • Escalate technical and transactional issues to leadership
  • Cross-functional engagement with internal stakeholders for operational performance management

Requirements

  • Minimum 8+ years of experience in healthcare and/or operations, including at least 3 years experience in operations management managing direct reports
  • Bachelor's degree, or a combination of education and related experience
  • Global BPO experience, working with US clients, preferably in healthcare vertical

Work Environment

  • US Shifts
  • Work from Office


  • Hyderabad, Telangana, India GHX Full time

    Job Title: Content Operations ManagerJob Summary:The Content Operations Manager will oversee a team responsible for delivering high-quality content services to our customers. This role requires strong leadership and operational management skills, with a focus on process excellence and customer satisfaction.Key Responsibilities:Lead a team of Content...


  • Hyderabad, Telangana, India GHX Full time

    Job SummaryThe Content Operations Manager will lead a team to meet the Content Operations service goals while maintaining a high level of customer satisfaction. The manager will interact with internal stakeholders and GHX North America leadership to provide operational oversight and ensure we meet our delivery targets.Key ResponsibilitiesLead a team to...


  • Hyderabad, Telangana, India GHX Full time

    Job SummaryThe Content Operations Manager will lead a team to meet the Content Operations service goals while maintaining a high level of customer satisfaction. The manager will interact with internal stakeholders and GHX North America leadership to provide operational oversight and ensure we meet our delivery targets. Key ResponsibilitiesLead a team to meet...


  • Hyderabad, Telangana, India ADCI HYD 16 SEZ Full time

    About the RoleThe Kindle Content Quality team is focused on ensuring that Kindle eBooks provide the highest quality as defined by customers in the eBook market segment. As a Content Quality Operations Manager, you will be responsible for managing a team of 10-20 operators and owning program management for that area of the business. This includes staff...


  • Hyderabad, Telangana, India ADCI HYD 16 SEZ Full time

    About the RoleWe are seeking a highly skilled and experienced Operations Manager, Content Quality to join our Kindle Content Quality team. As a key member of our team, you will be responsible for managing a team of 10-20 operators and owning program management for that area of the business.Key ResponsibilitiesManage staff, operational planning, and success...


  • Hyderabad, Telangana, India GHX Full time

    Role Summary:GHX is seeking a highly skilled Content Operations Manager to oversee day-to-day operations management tasks, including training and coordination of team members responsible for customer data cleansing engagements. The ideal candidate will be responsible for driving accuracy, consistency, and completeness of enriched data through management and...


  • Hyderabad, Telangana, India GHX Full time

    Job Title: Content Operations ManagerThis role is responsible for overseeing the day-to-day operations of the team, including training and coordination of team members. The successful candidate will have strong analytical and problem-solving skills, as well as experience in operations management and data quality assurance.Key Responsibilities:Oversee data...


  • Hyderabad, Telangana, India GHX Full time

    Job Summary:We are seeking a highly skilled Content Operations Manager to oversee various day-to-day operations management tasks, including training and coordination of team members responsible for customer data cleansing engagements. This role will support data quality initiatives to drive accuracy, consistency, and completeness of enriched data through...


  • Hyderabad, Telangana, India GHX Full time

    About This RoleThe Content Operations Director will lead a team to deliver exceptional content services to our customers while maintaining a high level of operational efficiency. The director will interact with internal stakeholders and GHX North America leadership to ensure seamless delivery and high customer satisfaction.ResponsibilitiesManage a team of...


  • Hyderabad, Telangana, India ADCI HYD 16 SEZ Full time

    About the RoleWe are seeking a highly skilled and experienced Operations Manager, Kindle Content Quality to join our team at ADCI HYD 16 SEZ. As a key member of our Kindle Content Quality team, you will be responsible for leading a team of 10-20 operators and owning program management for the area of the business.Key ResponsibilitiesManage a team of 10-20...


  • Hyderabad, Telangana, India Thomson Reuters Full time

    Thomson Reuters Content Operations SpecialistAre you a detail-oriented content specialist looking to leverage your editing and communication skills? We have an exciting opportunity for a Content Operations Specialist to join our team at Thomson Reuters.About the Role:As a Content Operations Specialist, you will participate in the creation, maintenance, and...


  • Hyderabad, Telangana, India Thomson Reuters Full time

    About the Role:This is an exciting opportunity to join our Content Operations team as an Associate Content Specialist. As a key member of our team, you will play a crucial role in the creation, maintenance, and delivery of our company's products.Responsibilities include participating in the preparation of data for publishing legal and regulatory products in...


  • Hyderabad, Telangana, India Thomson Reuters Full time

    Associate Content Specialist Role Overview:We are seeking a highly detail-oriented and communicative Associate Content Specialist to join our Global Content Operations team. In this role, you will participate in the creation, maintenance, and delivery of our company's products by collaborating across the organization.About the Job:This role involves working...


  • Hyderabad, Telangana, India Thomson Reuters Full time

    About the Role:This is an exciting opportunity to join our Content Operations team as an Associate Content Specialist. As a key member of our team, you will play a crucial role in the creation, maintenance, and delivery of our company's products.Key Responsibilities:Participate in the creation, maintenance, and delivery of our company's products by working...


  • Hyderabad, Telangana, India ADCI HYD 16 SEZ Full time

    About the RoleThe Senior Operations Manager will be responsible for managing a team of 10-20 operators and owning program management for the Kindle Content Quality area of the business. This will include staff management, operational planning, owning success metrics, collaborating with partner teams, driving continuous improvement, and innovating on...


  • Hyderabad, Telangana, India DAZN Full time

    Key Responsibilities OverviewAs a Content Coordinator at DAZN, you will play a crucial role in engaging a worldwide audience by taking ownership of the on-platform archives, from sourcing to publication.Main ResponsibilitiesArchive Management: Help engage a worldwide audience by taking ownership of the on-platform archives, from sourcing to...


  • Hyderabad, Telangana, India DAZN Full time

    Job DescriptionDAZN is seeking a highly skilled Content Delivery Network Operations Specialist to join our team. As a key member of our Distribution Engineering team, you will be responsible for ensuring the smooth operation of our content delivery systems, including CDNs, origin servers, and encoding technologies.Key Responsibilities:Collaborate with the...

  • Content Manager

    2 weeks ago


    Hyderabad, Telangana, India Gamut HR Solutions Full time

    Company OverviewGamut HR Solutions is a leading platform connecting talented individuals with companies seeking their skills and expertise. With a team of 2-10 employees, we help job seekers find the perfect job.Job OverviewWe're seeking an experienced Content Writer to create engaging content for our website, blog, social media platforms, and marketing...

  • Content Manager

    1 week ago


    Hyderabad, Telangana, India JLL Full time

    JLL is Empowering a Brighter FutureAt JLL, we're committed to shaping the future of real estate for a better world. As a key member of our team, you'll play a vital role in creating and managing engaging content that inspires and informs our employees.About the Role:As a Content Manager, you'll be responsible for developing and implementing a content...

  • Content Manager

    3 weeks ago


    Hyderabad, Telangana, India JLL Full time

    JLL is shaping the future of real estateWe are committed to hiring talented people and empowering them to thrive in their careers. Our team is responsible for creating and managing content for internal communications, including events, employee communications, and newsletters.Key Responsibilities:Manage and create content for internal communicationsDesign...