Senior UC Systems Engineer

1 week ago

Ghaziabad, Uttar Pradesh, India beBeeCommunications Full time ₹ 15,00,000 - ₹ 25,00,000
Unified Communications Professional

A seasoned Unified Communications (UC) expert is needed to develop, deploy and maintain complex UC systems.

The ideal candidate will have a deep understanding of Unified Communications products like CUCM, CUC, IM & Presence, and Expressways. Experience in designing and troubleshooting clusters, inter-cluster trunks, and high availability configurations is essential.

PSTN Trunking & Interoperability:

  • Design and troubleshoot SIP trunks, PRIs with carriers, including codec negotiation, SIP headers, PRIs, and call routing logic.

CUBE & Voice Gateway Configurations:

  • Advanced IOS gateway setup (MGCP, H.323, SIP), dial peers, DSP resources, and survivability strategies.

Analog Devices:

  • Understanding of Analog Devices such as Analog Gateways, Analog Phones, Fax Devices, DTMF & Dial-tone behavior, FXS/FXO Ports.

Call Flow Engineering:

  • End-to-end call flow design across multiple platforms (CUCM, Unity, UCCX/UCCE, Expressway).

Virtualization & Cloud Migration:

  • Deploying IPT solutions on UCS platforms or migrating to cloud-based collaboration (Webex Calling, Cisco HCS).

Key Responsibilities

  • Capacity Planning & Scalability: Forecast growth, design scalable dial plans, and manage bandwidth across WAN links.
  • Disaster Recovery & Redundancy: Architect failover strategies, backup systems, and DR testing protocols.
  • Integration Expertise: Connect IPT with third-party systems (CRM, ERP, SIP endpoints, SBCs).
  • Change Control & Governance: Lead change advisory boards, document impact assessments, and enforce configuration standards.

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