ServiceNow IT Operations Management Professional

5 days ago


Pune, Maharashtra, India beBeeCareer Full time ₹ 2,00,00,000 - ₹ 2,50,00,000

As a seasoned professional in ServiceNow IT Operations Management (ITOM), you will bring operational visibility, proactive monitoring, and service reliability to enterprise IT environments.

Key Responsibilities:
  • Lead implementations of ITOM modules, including Discovery, Event Management, and Service Mapping.
  • Customize probes, sensors, event rules, service maps, and integrations with third-party tools.
  • Establish comprehensive CMDB population and enrichment for accurate infrastructure and service data.
  • Recommend and implement best practices for ITOM governance, event correlation, and service impact analysis.
  • Train IT staff, document technical designs, and perform smooth knowledge transfer.
Required Skills & Qualifications:
  • 5-7 years of experience in ServiceNow ITOM, specifically in Discovery, Event Management, and Service Mapping.
  • Hands-on expertise in these areas, including scripting and integration knowledge.
  • Deep understanding of infrastructure, networking, cloud, and microservices.
  • Mandatory Certification: ServiceNow CIS-ITOM.

Benefits:

  • Opportunity to work with cutting-edge technology in a dynamic environment.
  • Chance to develop and expand your skills in ITOM and related areas.
  • Potential for career growth and advancement.


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