
ServiceNow Delivery Manager
4 weeks ago
Hybrid Locations Bengaluru, Chennai, Pune, Hyderabad.
Job Description:
- We are seeking an experienced ServiceNow Delivery Manager to lead and manage end-to-end ServiceNow implementation and support projects.
- The ideal candidate will have a strong background in ITSM processes, ServiceNow platform expertise, and a proven track record of delivering complex projects on time and within budget.
Key Responsibilities:
- Manage the successful delivery of ServiceNow projects and enhancements.
- Collaborate with stakeholders to define project scope, timelines, and deliverables.
- Lead cross-functional teams including developers, architects, and business analysts.
- Ensure adherence to best practices, quality standards, and governance models.
- Track project milestones, risks, and provide regular status updates to clients.
- Drive continuous improvement and platform optimization initiatives.
Required Skills:
- Strong knowledge of ServiceNow modules (ITSM, ITOM, CMDB, etc).
- Excellent project and stakeholder management skills.
- Experience in Agile and ITIL methodologies.
- ServiceNow certifications preferred (e.g., CSA, CIS, ITSM).
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