Documentation Specialist

22 hours ago


Mumbai, Maharashtra, India IT Company Full time

Job Summary

We are seeking an experienced Documentation Specialist to develop high-quality documentation for payment gateways in the banking industry.

About the Role

The ideal candidate will have extensive experience in API documentation and XML, with a strong technical background and excellent communication skills.

Key Responsibilities

  • Develop, review, and maintain technical documentation for APIs, including user guides and system documentation.
  • Collaborate with developers and stakeholders to understand and document payment gateway systems and related technologies.
  • Write and edit technical documents in XML DITA, ensuring accuracy and consistency.
  • Create clear user documentation, FAQs, and how-to guides for both technical and non-technical users.
  • Conduct interviews with subject matter experts to gather detailed information.
  • Manage documentation projects, ensuring timely delivery and quality standards.
  • Stay up-to-date with payment gateway technologies and API developments.

Requirements

  • Strong experience in API documentation, particularly in banking or financial services.
  • Proficiency in XML DITA and other documentation tools.
  • Excellent written and verbal communication skills.
  • Ability to understand complex technical concepts and translate them into user-friendly documentation.
  • Strong attention to detail and ability to work independently.

Estimated Salary: $95,000 per year



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