Documentation Specialist
22 hours ago
Job Summary
We are seeking an experienced Documentation Specialist to develop high-quality documentation for payment gateways in the banking industry.
About the Role
The ideal candidate will have extensive experience in API documentation and XML, with a strong technical background and excellent communication skills.
Key Responsibilities
- Develop, review, and maintain technical documentation for APIs, including user guides and system documentation.
- Collaborate with developers and stakeholders to understand and document payment gateway systems and related technologies.
- Write and edit technical documents in XML DITA, ensuring accuracy and consistency.
- Create clear user documentation, FAQs, and how-to guides for both technical and non-technical users.
- Conduct interviews with subject matter experts to gather detailed information.
- Manage documentation projects, ensuring timely delivery and quality standards.
- Stay up-to-date with payment gateway technologies and API developments.
Requirements
- Strong experience in API documentation, particularly in banking or financial services.
- Proficiency in XML DITA and other documentation tools.
- Excellent written and verbal communication skills.
- Ability to understand complex technical concepts and translate them into user-friendly documentation.
- Strong attention to detail and ability to work independently.
Estimated Salary: $95,000 per year
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