
Retention and Growth Specialist
6 days ago
Job Overview:
We're seeking a skilled professional to drive retention, renewal, and referral growth for our education technology services. The ideal candidate will possess excellent communication skills, a results-driven attitude, and the ability to foster strong relationships with customers.
Key responsibilities include gathering feedback from parents, ensuring timely action, and interacting with customers via calls and messages. Required skills include proficiency in English communication, computer science or technical background, prior experience in Edtech B2C sales, exceptional influencing skills, and self-learning abilities.
Responsibilities:
- Engage and preserve existing customers
- Cultivate profitable relationships
- Interact with customers via calls and messages
- Achieve monthly targets in a fast-paced environment
Requirements:
- Proficiency in English communication
- Computer science or technical background
- Prior experience in Edtech B2C sales
- Exceptional influencing skills
- Self-learning abilities
What We Offer:
- Collaborative team culture
- Career growth opportunities
- Fixed annual salary + incentives
- Dynamic work environment
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