Food and Beverage Service Manager

1 week ago


Jaipur, Rajasthan, India AccorHotel Full time
Job Title: Food and Beverage Executive

Join our team as a Food and Beverage Executive at AccorHotel, where you will play a key role in delivering exceptional customer experiences and driving sales growth in our restaurants and bars.

Key Responsibilities:
  • Guest Service: Greet and seat guests, ensuring a warm and welcoming atmosphere.
  • Sales and Revenue: Maximize sales opportunities through product knowledge and suggestive selling.
  • Order Taking: Take orders clearly and accurately, ensuring seamless execution by the kitchen and bar teams.
  • Team Supervision: Supervise and motivate the team to provide quality service, exceeding guest expectations.
  • Guest Feedback: Address guest complaints and feedback, reporting to management as necessary.
  • Food and Beverage Service: Serve food and beverages to guests in a timely and efficient manner.
  • Outlet Setup: Assist with setting up the outlet and banquet areas, ensuring a polished and inviting atmosphere.
  • Department Briefings: Participate in daily and monthly department briefings to discuss service standards and initiatives.
  • Restaurant Specialties: Promote our restaurants' specialties and serve in accordance with established standards.
  • Working Areas: Maintain a clean and well-organized working environment.
  • Guest Assistance: Provide assistance to guests as needed, ensuring their needs are met.
  • Table Setup: Clean and prepare tables for incoming guests.
Qualifications:
  • Professional Image: Project a professional image at all times, demonstrating excellent personal presentation and interpersonal skills.
  • Luxury Guest Expectations: Understand and exceed luxury guest expectations, providing exceptional service and attention to detail.
  • Communication Skills: Possess excellent verbal and written communication skills, with the ability to initiate contacts and establish rapport easily.
  • Time Management: Organize time and work efficiently, prioritizing tasks and meeting deadlines.
  • Development Opportunities: Demonstrate a willingness to undertake further development and training, with a focus on career growth and advancement.
  • Availability: Be available to work weekends and public holidays as part of the job role.
  • Certifications: Hold a Food Hygiene certificate, ensuring compliance with health and safety regulations.


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