Collections Portfolio Manager
4 days ago
A seasoned professional with 2-3 years of experience is sought to manage a diverse portfolio of customer accounts and ensure timely collections. The ideal candidate will possess excellent analytical skills, as well as the ability to work collaboratively with various teams to achieve business objectives.
Main Responsibilities:- Oversee a portfolio of customer accounts and prioritize collection efforts based on risk.
- Analyze aging reports to identify areas for improvement.
- Coordinate with billing, sales, and customer service teams to resolve disputes.
- Negotiate payment plans with customers within defined limits.
- Monitor credit limits and flag high-risk accounts for review.
- Prepare weekly collection status reports and dashboards.
- Support internal audits with accurate documentation and account history.
- Problem Solving: Handles escalated and complex collection cases.
- Root Cause Analysis: Identifies and addresses recurring payment delays.
- Cross-Functional Collaboration: Works effectively with credit, legal, and sales teams.
- KPI Monitoring: Tracks DSO, recovery rates, and dispute volumes.
- Process Improvement: Recommends enhancements to reduce overdue receivables.
- Presentation Skills: Prepares and shares insights with leadership.
A challenging role in a dynamic environment that requires strong analytical and communication skills.
About the Role:This position offers an opportunity to make a meaningful impact on the company's financial performance.
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