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Client Onboarding Specialist

1 month ago

Mumbai, Maharashtra, India 12542 Citicorp Services India Private Limited Full time
Job Description

Citi is seeking a highly motivated and experienced professional to join our team as a Client Onboarding Specialist. This role will be responsible for managing the account opening and maintenance process for institutional clients in Asia.

Key Responsibilities:
  • Manage the account opening and maintenance process for institutional clients in Asia
  • Ensure timely and accurate delivery of account opening functions
  • Provide excellent customer service and resolve customer issues
  • Manage a team of account opening specialists and provide guidance and support as needed
  • Develop and implement process improvements to enhance efficiency and quality
  • Collaborate with internal stakeholders to ensure seamless execution of account opening and maintenance processes
Requirements:
  • Bachelor's degree in Commerce or Science stream, or equivalent
  • Minimum 8-10 years of experience in account services or cash management
  • Experience in team management and project handling
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize multiple tasks
  • Proficient in Microsoft Office applications
Preferred Qualifications:
  • Master's degree in Finance or equivalent
  • Experience in managing India/Asia account/cash services team
  • Fluent in English, both written and verbal
Competencies:
  • Strong knowledge of banking products and services
  • Excellent analytical and problem-solving skills
  • Ability to work independently and as part of a team
  • Strong communication and interpersonal skills

Citi is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.