
Technology Infrastructure Transformation Leader
3 days ago
Are you ready to take on a pivotal role in shaping the future of technology infrastructure?
This leadership position drives efficiency, optimization, and service delivery while managing global teams.
As a key leader, you will champion service excellence, uphold platform stability, security, and resilience, and enable clients and customers. Your deep technical, architectural, and domain skills, combined with commercial orientation and fiscal prudence, will ensure the provisioning of world-class solutions that empower businesses.
Key Responsibilities:
- Lead end-to-end operating model ownership within FTS.
- Engage with stakeholders regularly to understand their needs, involve them in joint planning, and drive high stakeholder satisfaction.
- Act as the single point of accountability and escalation for technology service provisioning to clients, the business, and the organization.
- Ensure execution of enterprise-wide programs and initiatives aligned with strategy.
- Drive adoption and enhancement of strategic technology tools.
- Combine technical and commercial acumen to enable business profitability in the technology solution portfolio.
- Optimize technology utilization across internal and external stakeholders to meet functional and financial goals.
Requirements:
- 20+ years of experience in infrastructure engineering, with a focus on compute and storage technologies, operating systems, database, middleware, cloud, container, and network services.
- 10+ years of experience in the banking and financial services industry.
- 15+ years of experience in managing global teams and delivering technology service solutions.
- Bachelor's degree in engineering or computer science and/or equivalent military experience.
- Demonstrated expertise in ITSM, SRE, Automation, and Telemetry/AI Ops.
- Experience setting up and managing command centers for triaging and quickly restoring services.
- Strong hold on Change Success and Proactive Problem Management.
Desirable Skills:
- 15+ years of experience in driving transformational improvements in infrastructure.
- 15+ years of experience in leading large-scale infrastructure projects, including mergers and acquisitions.
- Proven ability to manage third-party processors, hardware & software vendors, and external infrastructure providers.
- Knowledge of ITIL controls and adherence to compliance processes through effectively managing vulnerabilities.
- Strong leadership experience in building and sustaining a diverse workforce aligned with corporate and country goals.
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