Senior Global Support Specialist

9 hours ago

Aurangabad, Maharashtra, India beBeeCustomerSupport Full time US$ 50,000 - US$ 65,000

At the heart of our success lies our ability to provide exceptional customer experiences.

We are looking for a seasoned professional to join our team as a Senior International Customer Service Representative. As a key member of our international support team, you will be responsible for delivering world-class support to our customers in Ontario, Canada.

You will work independently to resolve customer queries, provide solutions to any issues that may arise, and offer the best possible services we have to offer. Whether it's through phone, email, or chat, your communication should reflect a highly professional manner with an empathetic approach.

Ideal Candidate:

  • A quick-thinking problem solver with the ability to work under pressure.
  • Punctual with great pride in professionalism.
  • Fantastic customer service skills and excellent communication abilities.
  • A knack for organization and multitasking in a fast-paced environment.
  • A passion to serve and grow with a dynamic team.

Requirements:

  • Excellent business communications skills in English language for phone, chat, and email support.
  • A laptop/PC, headphone, smartphone, and reliable high-speed internet connection.
  • Candidates should be well-versed with office tools and software like Microsoft Excel, Word, PDF, etc., and ready to learn new tools if required.

Our Recruitment Process:

  • India office interview
  • Headquarters (Canada) office interview
  • Trial for a week or two weeks (depending on requirement)

Job Types:

Work from home

Full-time

Timing:

Monday-Friday - 9 hours between 5:30 pm and 9:00 am

Weekend availability

US Shift

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