
Senior Leadership Development Specialist
1 day ago
We are driving business growth by building a digital ecosystem that powers everyday life across the Middle East.
This strategic leadership position will lead key initiatives in a fast-growing e-commerce environment, strengthening our customer support team and enhancing the customer experience.
- Develop and manage high-priority customer escalations, ensuring timely resolution and improving customer satisfaction.
- Drive efficiency, automation, and customer experience improvement through strategic program management and technology roadmap development.
As a Senior Program Manager, you will be responsible for leading cross-functional teams, collaborating with senior leadership, and driving execution against key performance metrics.
Key Responsibilities- Customer Escalation Management: Lead the escalation team, guiding them on effective practices and ensuring Service Level Agreement compliance.
- Strategic Program Management: Develop and execute customer experience transformation initiatives and drive key programs across efficiency, automation, and customer experience improvement.
- Technology Roadmap: Partner with Product and Tech teams to design and execute the Customer Service technology roadmap.
You will also be responsible for driving execution against key performance metrics, including First Call Resolution, Customer Satisfaction, Average Handling Time, Quality, and Productivity. Additionally, you will maintain audit/compliance readiness and enhance SLAs.
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Senior Accounting Leadership
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Senior Program Leadership Position
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Senior IT Leadership Role
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Kurnool, Andhra Pradesh, India beBeeSeniorITLeader Full time ₹ 1,50,00,000 - ₹ 2,00,00,000Job Title: Senior IT Leadership RoleAbout the Job:We are seeking a highly skilled and experienced Senior IT Leadership professional to join our organization. As an IT Audit Manager, you will be responsible for leading projects on IT Audit & Controls Assurance, ensuring project profitability, quality, and adherence to project plans.Responsibilities:IT Audit...
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Senior Lawyer
5 days ago
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Senior Integration Development Specialist
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Kurnool, Andhra Pradesh, India beBeeIntegration Full time ₹ 20,00,000 - ₹ 25,00,000Job Title: Senior Integration Development SpecialistWe are seeking a highly skilled Senior Integration Development Specialist to join our team.The successful candidate will be responsible for designing and developing interfaces for importing data from feeder systems, working with offshore team resources to identify tasks for application software...
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Kurnool, Andhra Pradesh, India beBeeDevelopment Full time ₹ 1,00,00,000 - ₹ 2,00,00,000Job Title:Learning and Development Strategist Role Overview:We are seeking a seasoned Learning and Development Strategist to spearhead the design, execution, and continuous enhancement of our organizational learning initiatives.This role will play a pivotal part in shaping our talent capability framework, driving leadership development, and fostering a...
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Senior Quality Assurance Specialist
1 week ago
Kurnool, Andhra Pradesh, India beBeeQuality Full time ₹ 1,80,00,000 - ₹ 2,10,00,000Senior Quality Assurance SpecialistWe are seeking a seasoned expert in quality assurance to spearhead testing strategies, identify risks, and drive platform improvements for our trading systems.As a Senior Quality Assurance Specialist, you will collaborate with cross-functional teams to deliver high-quality software solutions, focusing on the stability,...
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Senior Oracle Database Leadership Role
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Kurnool, Andhra Pradesh, India beBeeDatabase Full time ₹ 2,00,00,000 - ₹ 2,50,00,000Senior Oracle Database Leadership RoleWe are seeking an experienced Senior Oracle Database Administrator to lead our high-performing team in delivering top-tier database services.About the PositionThis is a strategic leadership opportunity that requires expertise in Oracle database architecture, Grid installation and upgradation, Oracle RAC, performance...
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Practice Development Specialist
5 days ago
Kurnool, Andhra Pradesh, India beBeeDevelopment Full time ₹ 80,00,000 - ₹ 1,20,00,000About the RoleAre you looking for a challenging opportunity to apply your research and analytical skills in a business development capacity? Do you have a passion for the legal profession and a desire to drive growth through strategic execution?This role combines market analysis, communications, and PR to give you the opportunity to work at the intersection...
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Leadership Project Manager
5 days ago
Kurnool, Andhra Pradesh, India beBeeProject Full time ₹ 15,00,000 - ₹ 25,00,000Job Title: Senior Project Manager">Description:As a seasoned leader in project management, you will be responsible for overseeing the execution of complex and high-impact projects from initiation to successful completion.You will collaborate closely with stakeholders, cross-functional teams, and leadership to ensure alignment of business objectives,...