Customer Experience Associate

1 week ago


Bhopal, Madhya Pradesh, India Shoppers Stop Full time
Role Overview

The Customer Experience Associate role at Shoppers Stop is designed to provide exceptional shopping experiences for our customers.

This involves developing strong relationships with clients, understanding their needs and preferences, and making recommendations that drive sales growth.

Key Responsibilities:
  • Maintain a high level of customer satisfaction through effective communication and relationship-building skills.
  • Develop in-depth knowledge of products and services to make informed recommendations and drive sales.
  • Identify opportunities to increase customer loyalty and retention through personalized experiences.
  • Work closely with colleagues to achieve sales targets and contribute to the overall success of the team.
  • Stay up-to-date on company promotions, new products, and services to provide accurate information to customers.
Requirements:
  • Bachelor's degree in a relevant field or equivalent experience.
  • Minimum 1 year of experience in retail or a related field.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and meet sales targets.
  • Strong product knowledge and ability to make recommendations.
What We Offer:
  • A competitive salary range of $300,000 - $350,000 per annum.
  • Ongoing training and development opportunities to enhance skills and knowledge.
  • A collaborative and supportive team environment.
  • Opportunities for career advancement and professional growth.


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