
Business Process Strategist
6 days ago
About This Role
We are seeking a Process & Capabilities Analyst to join our team and contribute to the development and deployment of business processes and/or capabilities associated with the sale of products and services at a country, region, or global level.
The responsibilities may include:
- Designing sales incentive plans to drive business growth and increase revenue.
- Developing new or enhanced business processes and capabilities to support customers/partners and enhance their experience.
- Integrating IT solutions across functions, business groups, or geographic requirements to streamline operations.
- Driving process efficiency and effectiveness to achieve metric targets and improve overall performance.
Key Responsibilities
- Lead or participate in process improvement teams involving design, development, testing, support, training, and troubleshooting to ensure seamless execution.
- Interact with management, stakeholders, and operational teams to ensure effective collaboration and communication.
- Apply foundational knowledge of business/IT principles to projects of limited scope and provide information, analysis, and recommendations in support of team initiatives.
Requirements
- Bachelor's degree in a relevant field such as business administration, computer science, or engineering.
- 0-2 years of related experience in IT or business operations is preferred.
- Ability to exercise independent judgment within defined parameters and make informed decisions.
- Strong teamwork and collaboration mindset is essential for success in this role.
Key Skills
- Software Testing and Quality Assurance
- Operations Knowledge and Process Improvement
- Good Communication and Interpersonal Skills
- English proficiency is required.
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