Senior Business Data Coordinator

2 weeks ago

Bengaluru, Karnataka, India beBeeClientSuccess Full time ₹ 50,00,000 - ₹ 70,00,000
Job Title: Client Success Associate

This role is ideal for a highly organized and detail-oriented individual who can effectively manage sales data within our CRM/LMS system.

The Client Success Associate will work closely with Sales Executives to ensure timely updates and accuracy of sales data. This involves coordinating with the sales team, verifying lead information, escalating gaps, and supporting business development activities with strong communication across multiple languages.

  • Main Responsibilities:
  • Coordinate with Sales Executives to ensure timely updates in CRM/LMS.
  • Verify and maintain accuracy of CRM and LMS data.
  • Track tasks, lead reviews, and pending assignments on a daily basis.
  • Manage imported leads, bookings, and retails in the system.
  • Ensure proper classification of excluded numbers, employees, and branches.
  • Communication and Coordination:
  • Call and follow up with Sales Executives regarding pending updates.
  • Maintain professional communication with Sales/BDM teams.
  • Escalate unresolved issues to higher management.
  • Reporting and Analysis:
  • Prepare and share daily, weekly, and monthly reports on lead status and follow-ups.
  • Highlight delays, pending actions, and escalate issues when required.

Requirements:

  • Strong communication and follow-up skills.
  • Fluency in Tamil, Kannada, Telugu or Hindi along with English (must).
  • Basic knowledge of CRM/LMS systems and data entry.
  • High attention to detail, patience, and accuracy.

Preferred Attributes:

  • Prior experience in Sales Support/Data Entry/CRM Executive roles.
  • Strong organizational and time-management skills.
  • Ability to work under pressure with persistence and discipline.

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