Senior Flight Coordinator

2 weeks ago

Kapashera, India beBeeLuxury Full time ₹ 1,00,00,000 - ₹ 1,25,00,000
Flight Operations Manager

We are seeking a highly skilled and detail-oriented professional to manage end-to-end flight bookings, complex itineraries, and high-touch support for discerning clientele.

  • Manage flight bookings, exchanges, cancellations, and ticket issuance via global distribution systems (GDS).
  • Handle complex multi-city, international, and round-the-world itineraries.
  • Apply airline fare rules and interline agreements to deliver the best outcomes for clients.
  • Action passenger name records (PNRs) in line with defined service level agreements (SLAs) and ensure complete documentation across systems.
  • Coordinate fare optimization, refunds, and fare disputes directly with airline partners.
  • Manage special service requests: seat preferences, unaccompanied minors, meals, medical needs, and urgent ticketing issues.
  • Lead debit memo management: investigate and respond to debit memos with speed and accuracy, identify root causes, and implement preventive measures.
  • Collaborate cross-functionally to reduce debit memo occurrences through staff training, documentation, and process improvements.
  • Own business services platform (BSP) and airline reporting corporation (ARC) workflows with precision - from airline invoicing to reconciliation and reporting.

Requirements:

  • 5+ years of experience in flight ticketing for high net worth individuals (HNIs), travel agencies, online travel agencies (OTAs), or corporate desks.
  • Proficiency in at least one GDS (Sabre, Amadeus, Galileo).
  • Deep understanding of international travel, fare construction, and route planning.
  • Expertise with BSP, ARC, PNR management, ticket issuance, and airline invoicing.
  • IATA Foundation or Consultant Certification required.
  • Polished verbal communication, attention to detail, and calm under pressure.

Benefits:

  • Earn what you're worth. A competitive salary that reflects your craft and contribution.
  • Build, don't just belong. As part of our team, you'll have real ownership, not just over what we create, but how we define the future of luxury travel.
  • Work where luxury is the standard. From ultra-personalized travel to high-net-worth clients, you'll operate in a space where excellence isn't requested- it's expected.
  • Be part of what's next. Join a future-forward team in a booming global industry- reshaping luxury with design, A.I., and intuition, where your role and impact grow as we do.

About Us:

We are a movement in modern luxury travel powered by design, intelligence, and obsessive attention to detail.

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