Digital Operations Manager

4 days ago


Hyderabad, Telangana, India Digital Aptech Pvt Ltd Full time

Job Title: Digital Operations Manager

About Us: Digital Aptech Pvt Ltd is a leading provider of innovative solutions in the shipping domain. We are seeking an experienced Digital Operations Manager to join our team.

Salary: ₹1,200,000 - ₹1,800,000 per annum

Job Description:

Key Responsibilities
  • Manage and review the export documentation team's performance.
  • Foster a team-oriented atmosphere and streamline in-house processes.
  • Ensure department success by following metrics and obtaining essential shipment data from clients.
  • Communicate daily with clients and vendors to ensure accurate documentation submission.
  • Promote customer focus and establish customer service standards.
  • Express ideas verbally and in written form, and exhibit good listening and comprehension skills.
Requirements
  • Backoffice experience of at least 6-7 years or more.
  • Preferably worked in Logistics/Shipping domain back office.
  • Excellent Project Management skills and experience in handling new process migrations.
  • Good knowledge of productivity, accuracy, and TAT.
  • Handled directly a team size of 20 members for over 2 years.
  • Worked across time zones.
  • Possesses People Management and Time Management skills.


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