Seamless Integration Specialist

This position is for an experienced Integration Engineer who will play a key role in designing, developing and implementing seamless integrations between the company's platform, customer ERP systems, and third-party applications.

The main responsibilities of this role include:

• Primary Integration Development (40%):
  • Design, develop, and implement AIF-based integrations between AX 2009 and external systems (AI platforms, POS, 3rd-party apps).
  • Configure and customize AIF document services (Customer, Sales Order, Inventory) and build custom services when needed.
  • Implement both synchronous (web service) and asynchronous (file-based, MSMQ) integration patterns.
  • Create transformation pipelines for complex data mapping and logic.
  • Optimize integration performance (bulk processing, caching, query optimization).
• Technical Implementation (25%):
  • Configure AIF infrastructure (endpoints, channels, transport adapters, batch jobs).
  • Implement secure integration with authentication/authorization.
  • Develop custom X++ code for business logic and validation.
  • Build reusable integration components and frameworks.
  • Ensure resilient integrations with retry logic, error handling, and circuit breaker patterns.
• Customer Project Delivery (20%):
  • Collaborate with Solution Architects to translate requirements into integration specs.
  • Lead technical workshops with customer teams.
  • Support Agile/sprint delivery methodology, aligning milestones with project timelines.
  • Work directly with customers during implementation and go-live.
  • Provide technical expertise during presales scoping.
• Testing & Quality Assurance (10%):
  • Develop and execute test cases (positive, negative, edge scenarios).
  • Conduct unit, integration, UAT, and performance testing.
  • Validate data integrity and accuracy.
  • Leverage automated testing tools (SoapUI, Postman).
• Documentation & Support (5%):
  • Prepare integration specs, API docs, deployment guides, and runbooks.
  • Provide troubleshooting documentation and support knowledge transfer.
  • Maintain architecture diagrams and best practices.

Required Skills & Qualifications:

• Core AX/AIF Expertise: 3+ years of hands-on AX 2009 AIF development/configuration, Strong understanding of AIF service layer and transformation pipelines, Proficiency in X++ customizations, Experience with synchronous (WCF/SOAP) and asynchronous (File/MSMQ) integrations, Knowledge of AX security and RBAC.
• Integration Technologies: Web Services (SOAP, REST, WCF, XML, XSD, WSDL), Protocols (HTTP/HTTPS, FTP/SFTP, MSMQ), Tools (SoapUI, Postman, Fiddler, Visual Studio), Scripting (PowerShell, C#/.NET).
• Development & Data Management: Strong SQL and query optimization, Experience with ETL concepts, data mapping, cleansing, and transformation, Familiarity with enterprise integration patterns (EIP), Batch processing and job scheduling.

Preferred Qualifications:

• Experience with Microsoft BizTalk Server, MuleSoft, or Azure Logic Apps.
• Familiarity with AI/ML integration patterns and API consumption.
• Cloud integration (Azure, AWS) and PowerBI/reporting integration.
• ERP exposure beyond AX (D365, SAP, Oracle).
• Industry experience in restaurant, retail, manufacturing, or supply chain integrations.
• Certifications: Dynamics, Azure Integration, MuleSoft Developer (nice to have).

Soft Skills & Competencies:

• Excellent verbal & written communication.
• Ability to explain technical concepts in business terms.
• Strong troubleshooting, debugging, and problem-solving mindset.
• Agile/sprint delivery experience.
• Customer-focused with professionalism under pressure.
• Strong collaboration across cross-functional teams.

Education & Experience:

• Minimum: Bachelor's degree in CS/IT/Engineering (or equivalent practical experience).
• Preferred: Master's degree or relevant certifications.
• 3–5 years of integration experience (2+ years in AX AIF).
• Track record of delivering enterprise integrations.

Performance Metrics & KPIs:

• On-time delivery of integration milestones.
• Integration development velocity and quality.
• System uptime, reliability, and performance benchmarks.
• Customer satisfaction (CSAT) and successful go-lives.
• Contribution to reusable components, documentation, and best practices.

Work Environment & Conditions:

• Location: Remote (Hyderabad preferred).
• Arrangement: Hybrid flexibility; occasional on-call support.
• Team Structure: Work in delivery pods with Solution Architects, AI/ML Specialists, and Customer Success Engineers.
• Collaboration: Cross-time-zone and global team environment.

Application Requirements:

• Must submit (if shortlisted): updated resume highlighting AX/AIF experience, cover letter describing interest in AI-driven integration, portfolio/case studies of prior integrations, references from previous projects.
• Nice to have: GitHub/code samples, blog posts, technical articles, certifications, architecture diagrams.