Senior Credit Controller

3 weeks ago


Bengaluru, Karnataka, India Vontier Full time
Job Summary

We are seeking a highly skilled and experienced Credit and Collections professional to join our team at Vontier. As a key member of our finance team, you will be responsible for managing customer accounts, processing payments, and ensuring timely resolution of invoice disputes.

Key Responsibilities
  • Manage customer accounts, including uploading and emailing customer invoices, managing customer AP portal sign-on data, and providing weekly or monthly statements to key accounts.
  • Support the refund process by identifying overpayments, gathering required approvals, and submitting documents to generate vendor accounts and refunds.
  • Track and report KPI metrics to drive improved performance focused on efficiency and effectiveness metrics.
  • Identify and report invoice disputes to internal and external parties to ensure timely resolution.
  • Execute per NA AR and Credit team credit policies and processes to ensure standardization and effective control.
  • Support credit reviews by gathering information from client trade references and generating credit reports.
Requirements
  • Background in credit control with at least 3 years of relevant experience.
  • Efficient in data entry, ideally focused on electronic invoicing submissions.
  • Experience working in a multinational organization and partnering with resources across countries to meet stretch targets.
  • Demonstrated experience processing high volume transactions in a complex multi-country/ERP environment.
  • Ability to build strong trusted relationships through high "say/do" ratio and effective partnership.
  • Strong time management and prioritization skills with ability to coordinate with others for alignment as necessary.
  • Excellent English capabilities and strong telephone manner along with written and oral communication skills.
  • Adaptable and able to reprioritize to respond to business needs in a fast-paced environment.
  • Focused on continuous improvement in both area of responsibility and those peripheral.
  • Self-starter who can work independently and as part of a team.
  • Knowledge of ERP/O2C systems and navigating customer portals / AP systems.
  • Oracle, Ariba, Coupa, Service Channel and ISupplier system experience would be ideal but not required.
About Vontier

Vontier is a $3B global industrial technology company focused on smarter transportation and mobility. Our five operating companies—Gilbarco Veeder-Root, Global Traffic Technologies, Teletrac Navman, Matco Tools, and Hennessy Industries—are united by a powerful purpose: mobilizing the future to create a better world. Our portfolio of trusted brands includes market-leading expertise in mobility technologies, retail and commercial fueling, fleet management, telematics, vehicle diagnostics and repair, and smart cities. Vontier's pioneering solutions advance safety, security, efficiency, and environmental compliance worldwide. Energized by our shared purpose and values, we have a strong culture shaped by a deep organization-wide commitment to inclusion, diversity, and equity (ID&E) and corporate responsibility. Eight vibrant global employee resource groups serve as powerful focal points for connection, community, and advocacy, and we actively support community causes through Vontier Cares. We offer flexible remote and in-person, open-space work options. The Vontier Business System (VBS), our engine for success and our competitive advantage, powers every aspect of our business performance through a continuous improvement mindset. As we look to the future, we will continue to evolve VBS to prepare our teams for new challenges and opportunities, and to stay on the forefront of changing technologies through fast iteration and focused experimentation. To learn more about us visit: www.vontier.com.



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